They have terrible customer service. The main worker that is always there, Jossalynn, never has any of the food ready when I get there, keep in mind I come there every day at the same time for lunch and order the same thing everyday. Yesterday, while I was there I ordered my usual and she told me it would be a 10-15 minute wait. After 20 minutes had past and i still hadn't gotten my food i went to to grab some napkins and saw her just putting my pizza in the oven. I then had to wait another 10 minutes to get my pizza and it caused me to be late coming back to school. Many other customers came and left in the time I was waiting for my food because she was so slow at getting to customers who were in line. I expect that around lunch time she should have several pizzas ready as that is what most people order. One other worker who isn't there as often always has pizzas ready and more pizzas in the oven because she understands that it is lunch time and that it should be expected of her to have the food ready. Half the time when i get there it is not even busy, and there still isn't any food being made. Not to mention one time i got a salad and found a dead beetle in it. Not impressed.
Pizza Hut Express is a US Restaurant based in Rochester, Minnesota. Pizza Hut Express is located at 3827 Marketplace Dr NW, Rochester, MN 55901, USA.
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