* Had to deal with 4 different people prior to install.
* He threw tile dust and scraps on the back lawn. We had to clean it up.
Couldn’t get together price for two weeks. Terrible experience, everybody should get job refresher lessons! Rochester has reputable places get work done this isn’t one Stay away from them for god’s sake don’t let them do your granite I live everyday with a sink faucet cut wrong (under counter sink) they didn’t follow template that came with the faucet. They say they don’t follow factory recommendations. Don’t let bob Schneider at your house It all started with his I know it all
* For quality installation we suggest you try someone else!!
In January of 2017 I some quartz countertops installed in a home I was remodeling in sw Rochester. They helped with design and install and the project turned out great. The carpet guys did the carpet in the bedrooms as well. Everything went great. This was the third house of mine they did and all three have been great experiences.
They responded saying, "lets get an order in and order extra, then we can return a full box if left over and we would be responsible for shipping cost".
But:
The main reason we hired them was to have the floor leveled for the tiles. We could have tiled this ourselves if we wanted to keep the floor uneven and we would have saved ourselves a ton of money. I will never do business with them again. They are very dishonest and they don't take responsibility for their mistakes.
* Sales person was cordial/ knowledgeable.
Not to mention, was told the order would be in within 2 weeks at the latest. The order took a month and my contractor had moved to other projects and tile wasn't completed until 3 months later.
Well after all said and done, I have 2 boxes left over, $100 plus each. They will not refund them.
Tile Superstore installed LL bathroom floor tile in March 2016.
Was rather displeased with the customer service. We ordered tile for a back-splash, asked me how much square feet I needed to cover. I stated that I had rough estimate but would want to re-measure to be closer on order.
* 3 tile were cut/installed wrong. Had to call him back. Half assed fix.
We had the Tile Superstore come out to give us a quote for tiling our small basement bathroom after a waterline break. We were told by the contractor that they would level our floor. They gave us a quote but nothing was itemized. I guess we should have know from that something was up. They came and tile the bathroom and never leveled the floor so now we have 1+ inch gap between the floor and the base board. We contacted them and they basely told it was our fault and the we should I guess lay the baseboard unlevel to match the floor. They gave us some lame reasons why they didn't do it and they said it wasn't in the quote.
* Store didn't issue credit for returned samples.
Tile Superstore More is a US Furniture Store based in Rochester, Minnesota. Tile Superstore More is located at 2411 7th St NW a, Rochester, MN 55901, USA.
Please contact with Tile Superstore More using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tile Superstore More opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Rochester