Fantasticly terrible customer service.
I have not been here
There wasn't a wait and the reps were helpful. They weren't able to help me, but they put the effort into investigating the available options. Now if only John Leger could figure out how to get similar wait times and a measure of that level of customer service in his phone centers. I wouldn't have to drive 45 min to have a set of simple questions answered.
What a scam! I was a T-Mobile customer for less than a day. According to their online coverage map, my home address, should have excellent 4G coverage. As soon as I got home with my brand new phone, I had no bars, and couldn't make a call. I decided to return the phone immediately. They charged me a $50 restocking fee even after lying about the cover area. The worst part is, they keep sending me new monthly bills, saying I owe them more money.
Avoid T-Mobile at all costs!
This Crossroads store would not comply with notes T-mobile customer service left on my account.
T Mobile is a US Electronics Store based in Rochester, Minnesota. T Mobile is located at 408 Crossroads Dr SW, Rochester, MN 55902, USA.
Please contact with T Mobile using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find T Mobile opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Rochester