Stopped in to print 4 pages of something. Thought I could be in and out in 10 min.
Worst customer service I've ever experienced!
Friendly staff. But check out it is too slow due to their systems. Otherwise things are great.
Spent an hour in the store and was not offered any assistance.
Not impressed with the printing services response time. I called in with urgent print jobs and they said it would be 3 to 4 days. I spoke to the store manager and she was apathetic to my business needs and said to try another retailer. I do a lot of business with other Officemax/Depot locations on printing but this one is off my list.
48 HOURS!
I bought an HP Pavilion convertible laptop from here last week, took it home and used it for two days until it decided it didn't want to start up anymore. Brought it back to the store today to exchange for a new one, and it was a pleasant, uncomplicated process. In and out of the store in 20 minutes. Everyone was nice and accommodating. I will definitely use this store location again.
After waiting for 15, I found there was ONE employee working the front, when I asked for someone to print the pages I needed, I was told it would be 48 HOURS to get them printed.
Officemax is a US Electronics Store based in Rochester, Minnesota. Officemax is located at 1201 S Broadway Ste4, Rochester, MN 55904, USA.
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