Honestly I feel very conflicted about my stay here--- I'm actually still here at the moment. The lobby, lower level staff, and rooms have all been great.
Wow. I can't say it enough: this is the best hotel I've ever been to. Amazing staff willing to tax extraordinary measures for your comfort, great food, clean rooms, superb wifi connection, nice slick design, fabulous amenities. Can't say it enough! I love this hotel. You can tell instantly it's well managed and put together. 5/5 stars.
Anti slip liquids can be irritants.... god help anyone with a respiratory problem.
Rooms are nice, but what kind of hotel doesn't have continental breakfast? Even cheap motels have something. Parking is charged to your room at $8 per car plus tax.
I worked in the hotel business for quite a while and the thought of treating rooms while guests are actually in it would be nonsense. Once at a 800 room hotel we were sold out and didn't rent a 'broken' room because the toilet paper holder was broken.
Next time I visit Mayo Rochester --- Ill be staying elsewhere. If you stay here, Godspeed to you.
I called the front desk to change rooms and they mentioned the entire hotel is undergoing treatment including rooms with patients recovering from surgery. Being across the street from the Mayo Clinic and St Marys hospital, why introduce more chemicals into the air for patents recovering from surgery. Why bother them with a random maintenance person coming in and out of the room? In fact, why bother them at all?
Was there for a week. The restaurant is very nice and the location is good.
Staff was helpful and friendly. The majority of rooms can ONLY reached by stairs. There is no elevator. If you use equipment to sleep. Such as CPap. Bring a long corded power strip.
My only issue is that maintenance just showed up and applied no slip chemicals onto my tub. I'm working out of the hotel today and now my entire room smells like these chemicals. I've opened a window to help but who knows how long the smell will last and what hotel manager would authorize maintenance of this kind while the rooms are occupied???
What else is going to suddenly happen during my stay here?
Bottom line is the Hotel Management sacrificed the comfort of its own guests, intruded into their rooms, and knowingly exposed them to vapors of a product without their consent, and possibly even put them in danger to save money (and have the project completed quickly). Really a shameful moment for the hospitality industry, brand, and this hotel....
Courtyard By Marriott Rochester Mayo Clinic Area Saint Marys is a US Lodging based in Rochester, Minnesota. Courtyard By Marriott Rochester Mayo Clinic Area Saint Marys is located at 161 13th Ave SW, Rochester, MN 55902, USA.
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