Each Mon-Thurs night they have a crock pot of soup out in the lobby with crackers for the guests. This is incredible soup too!
Clean, comfortable, and new.
Great location for Mayo patients. Good restaurant adjacent to hotel, small grocery and coffee shop are a walkable distance. On Mayo Shuttle route. Cheap shuttle to hotel from airport.
This place prides itself on cleanliness. They even have hand sanitizer dispensers many common places where you can grab a squirt as you walk by.
12/1/17 - We have stayed at this wonderful hotel many times now in the past couple years. We absolutely love it!
I am from the area, and my doctor had recommended that I get a night away from my home in order to rest (due to a medical condition I'm suffering from). When I arrived at the front desk, the staff member informed me that they "usually don't allow people from the area to stay at the hotel because usually people from the area are only at the hotel to party". He explained that he would let me stay, however, because I was already there. I mentioned that I had never heard of such a policy, and he said that it's very common and I most likely wouldn't find another hotel in town that would let me stay there. This made me feel very unwelcome and uncomfortable. I completely understand kicking out customers that are not following the rules of the facility, but I do not understand discriminating against people from the area and creating an unwelcome feeling for someone who has done nothing to warrant it. As a paying customer, I was extremely disappointed in how I was treated. The facility was wonderful, and the bed was comfortable, but because of how uncomfortable the front desk staff member made me feel I will take my business elsewhere in the future. I would not recommend it to any of my visiting friends or family from out of town. If the staff member could make me feel that uncomfortable and unwelcome, I wouldn't want to risk my family or friends having a similar experience.
The staff are all really friendly and personable. They have the most incredible breakfast in the morning and serving that healthy home made style oatmeal. There is such a variety of things nobody should walk away hungry. They have coffee and teas available 24 hrs in the lobby and a nice selection on the rooms.
They have a nice pool and nice size hot tub also. This is always an added way to relax. Their towels for the pool area are as soft as the towels in the rooms. You don't see that often.
We seem to come to the Mayo Clinic multiple times per year and we call this hotel our home away from home. We will continue to come here!
This was a great place to stay. The pool and hot tub were really nice. The room was spacious and updated. The staff was very friendly and accommodating.They had soup and cookies in the evening on the weeknights. I would recommend this hotel to anyone needing a place to stay in Rochester.
In addition, if you are coming to the Mayo Clinic, there is such an easy route on calm road to get right to the clinic buildings in about 10 minutes. This is without messing with the main highway and these crazy high speed exits...etc.
Courteous and friendly staff. Away from the downtown area but not difficult to get to Mayo. They also run shuttles. Coffee round the clock, breakfast in the morning. Newer building. Very nice rooms. Decent rate. Would definitely stay here again. A+
Comfort Inn Suites West Medical Center is a US Lodging based in Rochester, Minnesota. Comfort Inn Suites West Medical Center is located at 2005 Commerce Dr NW, Rochester, MN 55901, USA.
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