Absolutely wonderful. My engine wouldn't run at full power, and I was stranded, needing a tow. They fixed it on a Saturday on Memorial Day weekend and got me going and to date it has worked great. The price seemed reasonable, though to be honest, I didn't have much chance to price-shop in such a situation. They're right next to the mall, so there is something to do when shopping.....
And a shout-out, too, to Batteries and Bulbs. They were also terrific; Lee got the battery and installed it expertly and with care, spraying anti-corrosion solution on the battery posts before hooking them up.
Professor
We were from out of town and had a flat tire that needed repair. Even though they were booked solid, Justin got us in and had our tire repaired within a couple hours, and at a great price. We were worried after being turned away from a competitor up the street, but received fast and friendly service when we were in dire need. Highly recommended.
Needs new management. The store manager i talked to said they were closed 30mins early on thanksgiving eve. He was very rude and told me not to wait last minute next time!
Superb customer service. When my car battery died on a Sunday for the second day in a row, I went to Firestone, and talked to Justin. Justin found out the shop did not have the kind of battery I needed for my car, he searched local auto part stores to see if anyone had one in stock. He did this even though he could not install the battery if I found one. He also found out whether the store that had the battery (Battery Plus Bulbs) could install it. They could! There was nothing in it at all for Justin or Firestone, but he helped me get my car operational again. Above and beyond!
Really great experience. I was traveling cross country and had a tire issue. They had me back on the road in 40 minutes for less than half what they originally quoted me. Great experience.
Firestone Complete Auto Care is a US Car Repair based in Rochester, Minnesota. Firestone Complete Auto Care is located at 101 Apache Mall, Rochester, MN 55902, USA.
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