I own a gallery downtown, I have been riding and racing bmx since I was a boy. Never in my life have I experienced such ineptitude in a so-called professional repair shop. My single gear cruiser has been effectively held hostage for over three months, now ten days past its promised return, and still no repair. So now I have to go pick it up, unrepaired after nearly a month without it in Summer and take it to their competitor. The manager took no ownership, in fact the buck was passed onto me in that it needed to be fixed and some how a single speed cruiser is like working on a rocket. Yet the point of their getting the bike in the first placed was for repair. Lastly I had went to them the day after the theft of another bike. I was going to them for the build of my replacement. However, after not receiving my bike I took my new one to Honest Bike Shop and the build (a disassembled boxed bike mind you) was done and the complete bike back to me in the same day. We ride hard!! Don't waste your time unless NOT riding your bike is what you are after.
Frankly, I won't go anywhere else. Support our local businesses!
Purchased a brand new bike. First ride out the chain snaps, ruining the grips, scratching the frame and resulted in personal injury. When confronted about this issue I was instructed to contact the chain manufacturer and was given a patronizing speech about how a drive chain works. Only after threatening litigation was my bike restored to proper condition. Fast forward thirty days. My chain is now slipping (probably due to cassette damage from the prior incident) once again I was patronized about chain maintenance. Needless to say my problem still persists after being "serviced." One week return policy.... I would strongly recommend choosing a different bike shop. This one left me feeling like a grifted fool.
Expert assistance; great locally owned small business.
Nice shop, not willing to part with old inventory. If you are in the market for a Raleigh bike, search Raleigh's corporate discount, you can buy your bike direct with free shipping for substantially less! I bought a current model Tokul 2 for $100 less!
The owner Bob and manager Jason are great! Very knowledgable and always helpful. They get me on my way as soon as possible. I have my bikes in there at least twice a year for tune-ups and always have had great service in a timely manner. They back up their products and have a top notch service department.
I have been a customer of Bicycle Sports for almost 10 years! I am a daily rider and I got my first real mountain bike (Raleigh Mojave 29) from them back in 09. This past week I finally got the machine I have been drooling over for many months now! I went over to the big boy side and got a Specialized Fatboy 19. I just love this bike! I feel as if I can ride through anything. Just a LOT of fun! I can't wait for the snow now...
Bicycle Sports is a US Store based in Rochester, Minnesota. Bicycle Sports is located at 1400 5th Pl NW, Rochester, MN 55901, USA.
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