The best ombre nails I've ever gotten, so smooth!! I went to James and he was super friendly and really took his time to make sure he was gentle on my badly damaged, fragile nail beds. The waiting area and being able to sit down and choose colors and not feel rushed was also a great first impression. Nice place and stellar job on a difficult technique, I will be going here from now on!
Got a pedicure and gel manicure. Would recommend this establishment to others. Two thumbs up! Great price for a pedicure too-can’t beat it. Good massage chairs.
I also went here based off the reviews and boy was that the biggest mistake of my life. I have been getting my nails done for over ten years and I have never been so disrespected by someone in the service industry. I went in for pedicure and full set because of my OWN wedding! I tried to call and make an appointment but no one answered so I walked in. The lady at the front desk is AWFUL. I wanted to get gel nails and she literally told me I couldn't because they didn't have the staff, mind you this is a Thursday morning. She is very rude and disrespectful to staff and the customers. The staff are awesome and want to do anything they can to make the customers experience more enjoyable. Sadly the lady at the front desk is miserable and doesn't care about anyone's feelings, she ruined the day for me and my 1 friend.
I couldn't even get past the woman who answered the phone. I called with questions regarding their pricing. By the end of the conversation the lady who answered the phone clearly laughed at something I said. Being in the service industry myself, I thought maybe I just heard something wrong. I liked the reviews on Google so decided this is where I wanted to get my nails done. I called again to schedule an appointment and the same woman answered the phone and laughed, AGAIN. I was disgusted. If you are in the service industry one should DEFINITELY know how to give customer service.
Wonderfully, friendly staff! Beautiful decor, clean and bright! Great experience! Tina was awesome!! Lena did my daughters pedicure she was awesome too!
Polished Nail Salon Llc is a US Beauty Salon based in Rochester, Minnesota. Polished Nail Salon Llc is located at 3780 Marketplace Dr NW Ste 107, Rochester, MN 55901, USA.
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