Bob Dessens came out and inspected our drain tile in our sump basin to be sure everything was working appropriately (it was). He was very personable and thorough in explaining the nuances of drain tile inspections. He was successfully able to run a camera throughout the entire drain tile system and point out where the drain tile ran around the house and ended. I highly recommend roto rooter (Bob specifically) for this type of inspection!
He was careful not to damage any walls, door jambs and protected the flooring with drop clothes.
Took the day off work to make appointment work. They didn’t bother to show up or call. Called the following day and was told they were busy. Terrible service. Do not use call another company.
I needed the main sewer line cleaned out unexpectedly one early morning and not long after my call I had a guy here. He explained everything I needed to know about my situation and cleaned out the drainage pipe, it wasn't an easy job for him because he had to bring the heavy equipment through my kitchen and living room and down very narrow stairs to the basement.
Thank you Roto Rooter, great service, your customer representative who took my call and the service technician have gained a new loyal customer and will recommend your services in the future.
I was heading home from NE Rochester on 1-6-16 around 6 -7 pm. I traveled east on wabash county 2 then north on State 42. I passed one of your vans after turning on 42 north from 2. The driver increased speed to prevent me from passing ( not nice or legal), then turned on bright lights for most of the distance to Elgin!!! ( not nice nor legal) the traffic ahead of us was going very very slow and the reason for my passing. Your driver was way out of line with the bright lights behind me!!! Your driver should be called on their propensity for road anger. Uncalled for and dangerous.
They also gave me 10% off my bill and offered to bill me for convenience.
Roto Rooter Plumbing Drain Services is a US Plumber based in Rochester, Minnesota. Roto Rooter Plumbing Drain Services is located at 2840 Wilder Rd NW, Rochester, MN 55901, USA.
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