Their tech was at our house for less than 30 minutes to hook up a gas line. The guy never preesure tested the line for leaks, which filled our basement with gas to a level we couldn't sleep in our bedroom for an entire 24 hours. To top it off, we called them as soon as we smelled gas, and they told us to cell the gas company instead. Sure enough, we had to have our gas turned off for the day, meaning no showers, cooking, or heat...just to have them come back out and do the job they were asked to do in the first place. But that's ok, it only cost me $603.
HAD A PLUGGED KITCHEN DRAIN LINE AND EMAILED ON SUNDAY FOR AN APPOINTMENT MONDAY MORNING. KEITH WAS OUT HERE PROMPTLY MONDAY MORNING AND UNPLUGGED THE LINE QUICKLY. i NOTICED ABOUT 3 HOURS AFTER HE LEFT THAT THERE WAS A DRIP WHERE THE DRAIN LINE ENTERED THE STACK AND CALLED YOUR OFFICE. THE RECEPTIONIST SAID SHE WOULD GET KEITH TO COME BACK OUT. HE WAS HERE IN A HALF HOUR AND REPLACED A DAMAGED FITTING AT THE STACK THAT WAS CAUSING THE LEAK. OBVIOUSLY THIS FITTING WAS GOING TO FAIL SOON ANYWAY BUT HE DID THE REPAIR AT NO ADDITIONAL CHARGE AND WAS ON HIS WAY QUICKLY. WE REALLY APPRECIATE THE PROMPT, COURTEOUS AND PROFESSIONAL WORK HE DID. THANKS
They worked around my work schedule awesome today and fixed everything in no time.... I recommend highly
Just fair warning for anybody that has them do work....
Wonderful and prompt service. Very happy with the person Mr. John who came to fix my boiler this evening. Love the company. Every other company was giving me appointments for next day or next week. They are very reasonable and give you a flat rate for first hour and half. My job was done in half the time. I am going to be warm tonight. So thankful....
Work was done properly, but you are going to pay through the nose...
10/31/2017
So, follow up to the previous review... They ran PVC pipes into our garage via a crawl space above the kitchen. You would have thought that they would have sealed around those newly installed pipes. No such luck. After I get the mice out of the house, I'll have to go up and seal around those pipes myself.
Was charged over $1400 to add four hangers to an existing dryer vent run, move a gas line one pocket over in the basement, add a 10' water line run to a new refrigerator, and to reconfigure grey water for new kitchen sink and install new faucet.
Rochester Plumbing Heating is a US Plumber based in Rochester, Minnesota. Rochester Plumbing Heating is located at 2840 Wilder Rd NW, Rochester, MN 55901, USA.
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