As the hands-on owner of Classic Storage I can unequivocally state that our storage facilities are clean, safe, secure and without any issues. As for the negative review pertaining to some sort of bug infestation, there is absolutely no merit to it. If there is any question, I would encourage prospective tenants to investigate this matter further with the Better Business Bureau, where it has been determined that there is no validity to this person's review.
Reasonably priced and very accessible. I stored all my belongings for a year here, and everything came out in great condition. I lined the whole garage with mouse traps and never caught one or had any mouse damage or evidence. I didn't have any problems with insects either. My mattress stayed dry and in good condition. Usually when you store things you know you're taking a risk for heat/freeze/pest damage, but everything was the same as when I moved it in. I was pleasantly surprised!
Dave was so helpful helping to find the perfect size storage!! They were clean and spacious. Great place to store your goods!!
AWFUL!!! DO NOT USE THIS STORAGE FACILITY!!! We have had a nightmare experience with Classic Storage. My husband is in the military and we recently stored our household goods at the northeast facility. Our belongings had been there less than three months when the moving company went to pick everything up. Upon opening the unit, they discovered that we had a serious cockroach infestation. When I tried to speak to the owner (calling from overseas) about the situation he was EXTREMELY rude and hung up on me twice. He denied any culpability and insisted that we brought the roaches in with us. (I'm pretty sure I would have noticed that we had a roach infestation in our house). In addition to having to pay several hundred dollars to fumigate (he would not pay a dime), we are having to pay to replace many of our household goods and for multiple moving penalties from the moving company for the times they came to collect and could not. I will be filing a complaint with the BBB.
*Use as a last resort* Unfortunately, I moved on a Sunday preceding a Holiday and was between a rock and a hard spot. You get charged for using a credit/debit card, deposit fee of $40 that you only get half of back because of a $20 admin fee and you have to call to get that back .... there are better available.
Classic Storage is a US Storage based in Rochester, Minnesota. Classic Storage is located at 2836 US-52, Rochester, MN 55901, USA.
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