Below is the online order of orange/yellow striped mum placed prior to 8 am. Delivery was after 4 pm in same town of plain YELLOW garden mum in a basket. Called, said that was what they felt was a good replacement because they did not have what was pictured on their website. Suggested calling in after placing order on line to see if they have what was ordered. Really? False advertising for sure! Go elsewhere.
Katie was fast, friendly and courteous. She gave me great recommendations on what flowers go together.
As far as product and looks is concerned, this place is gorgeous. I was enchanted while walking around with a friend. Outside has a wide assortment of pots and outside decor. Inside is not ideal for children, and has an overload of decor. This store is for everyone wanting to decorate. But service isn't as kind as hoped. A bit snooty and short. Don't expect much help.
Carousel Floral always has a nice selection of premade floral arrangements. I was trying to sneak home with flowers for my wife for our anniversary and the staff there was able to put together a small arrangement in about 15 minutes while I waited. Staff is always friendly and happy to help.
I ordered a $99 premium bouquet from the website. The checkout process was efficient, the item was delivered the same day, but the bouquet was a disappointment. I ordered their top of the line selection and was expecting the item to look similar to that shown on the website, full and lush. What we received was much smaller, full of a lot of green, leafy fillers and did not meet my expectations. I would be hesitant to use Carousel again.
Carousel Floral is a US Shopping Mall based in Rochester, Minnesota. Carousel Floral is located at 1717 41st St NW, Rochester, MN 55901, USA.
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