Service sucked!! Had to ask for silverware. Had to ask for a to go box. Only came over 1 time to see if everything was ok. Not very friendly servers. Food was pretty good but that's about it. Servers walking around and don't even ask or acknowledge customers.
This place was awesome! The food was great, the service was super fast and courteous, and I loved the upbeat atmosphere.
I rarely leave reviews however this level of service needs to be addressed. My wife and I stopped in after receiving a advertisement via email and never have been here before. We seated ourselves at the bar and were the only customers at the bar. The bartender came over after a reasonable amount of time and never looked at us and said "what do you need?" after asking us he walked away backwards with his hand cupped to ear. I was asking about the special we were emailed on which was a drink special but he was so far away while I was asking he couldn't hear us. My wife and I got up to leave while walking out I saw the manager and told her what happened. She said "I know I know" and apologized. The look in her face told me she knew about this behavior and was probably railroaded into working with this clown. We went to Dos Amigos a little way down the highway and had the opposite level of service thankfully.
Quiet evening but wait staff was almost invisible. The food was good but made me wonder what had happened. Possibly new management?
Great casual resturant to enjoy dinner with the family or a fun lunch with a friend! If your want any good recommendations ask my favorite server/bartender Dezz, she's always helpful and kind!
Carlos O Kelly S is a US Meal Takeaway based in Rochester, Minnesota. Carlos O Kelly S is located at 4825 US-52, Rochester, MN 55901, USA.
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